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Moto G6 Common Issues and How to Solve

Moto G6 Common Issues and How to Solve

The Moto G Series is a true contender for the best shot for Android phones. Normally they come in 3 models, and this refers to the last iteration, the 6th. In addition to Moto G6 and Moto G6 Plus, we also have a more affordable version of Play. And of course, even a high quality construction and a clean Android operating system will not save you from a few isolated problems.

That’s why we’ve researched the problems of Moto G6 users (Moto G6 Plus and Moto G6 Play are included) and provided you with the following solutions Below you’ll find detailed instructions for the more complex steps.

Noise problems

Let’s start with the main problem we encountered during the investigation. Noise problems cover all fronts. From low ringer volume to poor general sound reproduction and realisation of ringer sounds. For some users, the front speaker is completely off, which is almost certainly a hardware problem. In this case, we recommend that you request a replacement.

Here are some of the decisions we’ve made along the way:

  • Turn off the absolute volume in the developer options. Open System Preferences > By Phone and click the build number 7 times to unlock the developer settings. As soon as you have access to it, switch to Turn off absolute volume incl. Moto G6 Common Issues and How to Solve .
  • If you have sound problems with a streaming video application (such as YouTube), reset the application to the default settings and try again.
  • Clean the microphone and speaker with medical alcohol and a cloth. You can then use compressed air to remove all residues.
  • Start the device in protected mode and test the speaker both with multimedia files and during calls.
  • Restore Default Settings.

Delay and freezing

Despite the chipset and the more than available memory (in its price range, of course), users of the Moto G6 have reported a lot of chills, delays and stuttering, both in standard use and while playing. Considering that the Moto G series comes with an almost pure Android iteration, it’s not surprising. However, don’t forget the updates and how they tend to break left and right.

We have taken care to offer you some solutions. Here’s a list of things you can try:

  • Clear the cache of the application that freezes the most.
  • Disable background applications. Greening must have a purpose.
  • Update your device to correct any update.
  • Question resetParameter . Moto G6 Common Issues and How to Solve .
  • Cleaning the Cache Partition.
  • Return the unit to factory settings.

Display problems

Problems with playback are not uncommon. Users reported several problems. Some users have experienced problems with the non-reactive touch screen, while others have experienced problems with inappropriate behavior in some third party applications.

Here are some solutions you can try:

  • Starting the phone in Safe Mode and searching for changes.
  • Delete the latest requests from third parties.
  • Resets the application settings.
  • Delete the data in the cache section.
  • Return the device to the factory settings.

Faulty fingerprint sensor

Some users have had problems with the fingerprint sensor. For some, unlocking the device was quite slow. Others had difficulty using it and some received a message that there was no fingerprint equipment available.

Here are some solutions you can apply and try to correct

  • Reconfigure the printout.
  • Try starting in secure mode and if your fingerprint works better, remove all recently installed applications.
  • Remove tempered glass or a casing that may cover the fingerprint scanner.
  • Clean the fingerprint sensor with a damp cloth to remove deposits and greasy dirt.
  • Reset Phoneto Factory Settings . In most cases, we recommend that you restore the device from a backup. In this case, we suggest starting with a clean slate.

If the pressure still does not work, we will of course suggest you request a replacement.

Questions about Wi-Fi and mobile data

A stable wireless connection is essential, and that’s exactly what some Moto G6 users have missed out on. In particular, we found numerous reports of connectivity problems with Wi-Fi and mobile data networks. Either users cannot connect or the Wi-Fi is constantly turned off and on. In general, they are easy to handle and a simple restart should be able to deal with them.

However, if you are blocked by Wi-Fi or mobile data connections that do not work, follow these instructions:

  • Delete all networks and try connecting again.
  • In the developer settings, clear the option Always for mobile data.
  • Reboot your router.
  • Reset the request.
  • Reset the network settings. Open Settings > System > Reset Network Settings
  • Clear the cache partition.
  • Return the unit to factory settings.

Provision of services

The Moto G6 series comes with a dual SIM card option. But how can you use two SIM cards if you don’t have network coverage? It is claimed that some users had difficulties to cover the network because one or even both SIM cards did not have a service network or because only emergency services were available.

If you don’t know what to do in this scenario, some of the following steps may help:

  • Turn on the airplane mode and turn it off in about a minute.
  • Reset the network settings.
  • Check that the SIM card is correctly inserted into the compartment.
  • Reset the SIM card settings.

Rapid battery discharge

The rapid discharge of the battery is one of the most annoying inconveniences for the user. The SoT for Moto G6 should take about 7-8 hours depending on your activity. However, many users have noticed a reduction in battery life. After the update, the battery will discharge much faster, which is not unusual.

Here is a list of possible solutions to your battery discharge problem:

  • Check the local service parameters for individual requests.
  • Disconnection is always activated for mobile data. Moto G6 Common Issues and How to Solve
  • Disable background applications. The update will probably reset all types of options in your basic application. That’s why you have to put it back.
  • Update the firmware of the unit.
  • Reset the application settings.
  • Restore Default Settings.

Camera shutter button

The problem most manufacturers face is the lack of software adapted to the hardware. This is the main reason why Pixel takes great photos and snapshots from medium bandwidth cameras. Well, we’re waiting for some updates for the Moto camera, which should improve the ability to take pictures of an already great phone. There is also a slight malfunction in the cell. Although there are few problems with the cameras, we decided to add them to the list.

In addition, we also proposed some solutions. So don’t forget to check at the bottom:

  • Start up in safe mode and test the camera.
  • Delete the data from the camera application.
  • Update the device.
  • Return the unit to factory settings.

Telephone overheating

As for the camera, it’s overheated on the Moto G6. There are some rare reports of overheating while charging or using Wi-Fi or the Mobile Hotspot. But it’s all part of the standard behavior. Especially if you use the full potential of the processor.

However, here are some precautions to be taken to prevent overheating:

  • Do not use your phone while charging. Or at least don’t use it for intensive work with the processor.
  • Remove the body while charging.
  • Update the firmware.
  • Return the device to the factory settings.
  • Try another charger if possible.

Motorcycle voice does not work

As you probably know, Moto Voice is a personal assistant built into Moto phones. So it’s better to choose between Google and Motorola. Unfortunately, this option is not reliable or will not work for some users.

Follow these steps to try to solve the problem:

  • Clear the cache of Google and Moto Voice applications
  • Reset the application settings.
  • Reinstall Moto Voice.

G6 Motorcycle how to do

  • ResetRequest parameters .
  1. Open the settings.
  2. Click on Apps.
  3. Touch the three-point menu.
  4. Select Reset application settings. Moto G6 Common Issues and How to Solve
  • Logout is always activated for mobile data
  1. Open the settings.
  2. Click on the phone.
  3. Click the building number 7 times in a row to unlock the developer settings.
  4. Open the developer’s settings in the Settings section.
  5. In the Network section, disable the Mobile Data is Always On option. Moto G6 Common Issues and How to Solve
  • Safe Mode
  1. Press and hold the Power button until the On/Off menu is displayed.
  2. Press and hold the power button again until the Reset to Safe Mode message appears.
  3. Click OK.
  4. If the unit has been in operation for a certain period of time without restarting, we recommend the following steps.
  • Clear cache memory.
  1. Turn your phone off.
  2. Press and hold the power and volume buttons until the unit turns on.
  3. Use the volume buttons (up and down) to scroll through the menus until you reach recovery mode.
  4. Press the power button to select the recovery mode.
  5. If you see Android with the exclamation mark, press and hold the power button and turn down the volume.
  6. Use the volume keys again to scroll through the recovery menu and highlight the Clear Cache section.
  7. Press the power button to select it and confirm when prompted.
  8. The procedure should begin and last about 10 minutes.
  • Resetting the unit parameters to factory settings.
  1. Back up your data on your PC or in the cloud.
  2. Press Settings.
  3. Open and reset the fuse.
  4. Press Reset Factory Data. Moto G6 Common Issues and How to Solve
  5. Select the device to be reset.
  6. Select Delete All.
  7. The device will restart and all your settings will be reset to the default values.

With these general instructions, we can say it’s a wrap. If you have any other questions you can ask us or help us with either, don’t forget to post them in the comments section below.



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